Data Privacy & Security Framework
Last updated: October 2026 • Strict Zero Data Retention Protocol
Core Principle: Client Data Sovereignty
Aivio Intelligence operates on a foundational enterprise guarantee: Your proprietary corporate data, customer dialogues, internal wikis, and business documents are NEVER used to train, retrain, or improve public foundation models.
1. Zero Model Training Agreements
We provision commercial API keys under verified Enterprise Business Agreements with our foundation model partners (Anthropic, OpenAI, Google Cloud, and private VPC open-weights clusters). These tiers include legally binding zero-data-retention policies where user prompts and completions are discarded immediately after inference.
2. Client-Side PII Masking
Before any customer data or unstructured document is routed to an inference pipeline, sensitive personal identifiers (PII)—including social security numbers, credit card tokens, patient health identifiers, and passwords—are masked using client-side cryptographic scrubbing.
3. Role-Based Access Control (RBAC)
In our enterprise RAG knowledge systems, vector embeddings inherit your company's existing Active Directory, Okta, or Google Workspace permissions. Employees cannot retrieve confidential HR salaries, legal litigation files, or executive minutes unless their credentials grant explicit access.
4. Telephony & Audio Data Retention
For Voice AI and calling dialer products, real-time voice streams are encrypted via TLS and SRTP. Call audio recordings are deleted immediately post-call or retained according to the customer's configured compliance window (e.g. 30 days for healthcare audits).
5. Contact Information
For enterprise security reviews, custom Business Associate Agreements (BAA), or mutual NDAs, contact our governance office at [email protected] or [email protected].